Customer Testimonials - Studio City, CA

Customer SatisfactionIf you're looking for the best septic company for your all your sewer and septic needs in Studio City, CA, you've come to the right place. Our goal is total customer satisfaction.

Please read what some of our many satisfied Sewer-Man customers are saying below!

  • Loved Mike D. He was professional, thorough as well as punctual. I definitely recommend Rooter Man Plumbing and Mike D. for any and all your plumbing needs. I will be calling them again for sure!

    Sylmar CA
    Five Stars
  • Very pleased with my visit. Gary was very professional, quick, and efficient. Very knowledgeable! Gary was very pleasant. Was able to diagnose and solved my drain issue quickly.

    Anaheim CA
    Five Stars
  • Thank you Rooter Man Plumbing and their manager Sarine for the exceptional customer service! I had multiple drains backing up in my home and didn’t know what to do but with the help of the Rooter Man team I had my lines hydro jettered and clear. I would definitely recommend this company for plumbing needs.

    Pasadena CA
    Five Stars
  • I highly recommend these guys. Juan our technician arrived earlier than expected. He conducted himself professionally and with courtesy and respect ! He was very knowledgeable and informative ! Also, the Hydro Jet guys were timely and efficient and Sam, the supervisor who used the “ scope “ was polite, professional and patient ! Good team of guys and a very good all round experience !

    Orange CA
    Five Stars
  • Gustavo was my assigned technician. He was great from start to finish. He kept me updated throughout the entire process. Very kind human being. Daniel, the supervisor, was very knowledgeable and kind as well. Although my pocket is hurting from the extensive repair they had to do to my drain pipes, I trust they did the job correctly, not cutting any corners…would highly recommend them.

    Chatsworth CA
    Five Stars
  • George from Rooter Man Plumbing is, hands down, the BEST professional plumber we've EVER HAD! He was timely, honest and straightforward. He gave us a fair estimate after he thoroughly surveyed everything, and took photos of all the work before repair and after it was completed. We had a major plumbing emergency repair needed during a crisis period in our lives--my mother was at home and in hospice in what would turn out to be the last hours of her life, and the problem was directly beneath the bedroom where she lay. George was compassionate and exceptionally kind and considerate regarding my mother's condition and towards our entire family. A pleasant experience during one of the hardest in my life.

    Los Angeles CA
    Five Stars
  • There honestly isn’t enough positive words in the world to say about Marco. What was an extremely stressful situation, he made into a more than positive outcome. And QUICK TOO! He broke everything down into details and steps. Put all options in order on the table and assured me that no matter what, he will be able to fix the problem. What made it better, is he did it all with a smile! Not a trait that people have when having to go into work now a days. Honestly, he’s a life saver! Thank you so much Marco!!!

    Orange County CA
    Five Stars
  • Fernando did an amazing job. He showed up early to the job and got it done quick and explained everything to me. The fact that I was able to get this done last minute for a great price and great quality really is great! Highly recommended.

    Eric Davis - Los Angeles CA.
    Five Stars
  • Sewer-Man was fast and dependable to clear my sewer line!

    Tracy
    Five Stars
  • So, I heard the dreaded "glub glub" sound. It came from the drain of an empty bathtub as my laundry was spinning out water on the other side of my home a few nights ago.  That "glub glub" was an early  indication of a clogged sewer line.   So, I  looked up reputable companies with good prices to clean sewers, found Rooter Man Plumbing, and gave them a call later that night.  Since their great promotional pricing  is just for business  hours, I scheduled them to come out the next morning.   Fortunately my plumbing worked well enough until they arrived. The Rooter Man used the big industrial rooter which is  needed  for a main sewer line, rather than some wimpier rooter that they also carry.  Using the big industrial rooter was included in the  service call. However even it's mighty rooter's blade failed to cut through the roots near the far front of my property. So next they tried hydro-jetting.  It costs more, but the sweetener is they didn't charge using the regular rooter since the rooter didn't work. Sweet! But even with the hydro-jet, they couldn't clear out the sewer line due to blocking near the front of my home just under my sidewalk to the street.  They used a scope and a device to find the exact location where the blockage occurred, near the end of my property line where the sewer pipes go under my sidewalk, and then down down down to the middle of the city street in front of my line.  It appeared that the trees the city plants between my sidewalk and the street curb had entered my sewer line and basically having a feeding frenzy, growing big, and taking over all the space! Rooter Man Plumbing convinced me to reline the six inch pipe that goes from my property line to the middle of the street.  The good news is that they wouldn't be digging down to the actual sewer line in the middle of my street street.  The bad news is costs a pretty penny. But I called around and after a bit of haggling Rooter Man Plumber agreed to a slightly lower price and what's more, they agreed to start the very same day that they had come out earlier to do the hydro-jetting.  I was  sold.   But that was made easy since at least for me, having a working plumbing after over a day without one, became a pretty big deal  :) So Victor, Johnny, Randy and Jose came out and went to town.  They dug up a 4 ft by 4 ft section of grass, and went 6 feet down through all that dirt to create a big hole (5 by 4 by 6 feet).  Then they climbed into that hole, cut the sewer line at about the property line near the edge of the city sidewalk.  Next they relined the 6 inch clay pipe from the edge of the city sidewalk to the middle of my street.  To prove it, they showed me a video of the relined sewer line.  Then they reattached new plumbing to the sewer line.  Next they filled up the hole with the dirt that had originally come out of the hole. Lastly they put the grass that they had taken off before they removed the dirty, on top of the refilled  dirt.  They even watered the grass!  And best of all, they worked into the evening to complete the job in the same day. So Victor, Johnny, Randy and Jose or Rooter Man, you guys  rock!

    Will G. Santa Monica Ca, - Trenchless Sewer Replacement
    Five Stars