Customer Testimonials - Silverado, CA

Customer SatisfactionIf you're looking for the best septic company for your all your sewer and septic needs in Silverado, CA, you've come to the right place. Our goal is total customer satisfaction.

Please read what some of our many satisfied Sewer-Man customers are saying below!

  • Sewer-Man was fast and dependable to clear my sewer line!

    Tracy
    Five Stars
  • I called Rooter Man because they offered a $49 sewer drain cleaning- which is what I have been needing!  I was a little skeptical at first because the price is so good, especially considering they claimed to actually use a main line cable with blades.  I sent two other companies away when they showed up at my door proposing to use a 3/8" cable (with no blades!) on my main line! Boris showed up on time and was very polite and informative.  Indeed, he used a main line cable with blades, accessed the main line under my house through the clean out, and pulled out some roots which I had seen several weeks earlier through a camera inspection. He then recommended a $500 hydro jet (including camera inspection) to fully resolve the issue.  No pressure or hard sell though, just his recommendation.  And I get it: the $49 initial drain cleaning is more about starting the relationship which will, hopefully, lead to more work.  Totally get it.  The manner in which Boris made the suggestion was very matter-of-fact and I didn't feel like he was trying to up sell me. Should I decide hydro jetting is my next step, I will definitely consider Rooter Man again. Thanks Boris!

    Charlene L. - Orange County Ca,
    Five Stars
  • Rooter man was prompt, professional, and patient. I easily made a appointment on a Sunday for Tuesday for what I thought was a clogged sink but it turned out our old tree roots went into the old pipes. They sent a text with a name Mike, time, date and a text to let me know they were on their way. My mother lives in an old Victorian home and apparently the roots went into the pipe. They took pictures and presented it to us with a cost. Even gave us a discount. It was a big project. They came back the next day after our agreement. There was no wait time. They worked 7 days straight through a weekend because they had to change out the entire bottom pipe to the city. They even had a underwater water camera into the sewer line and showed me exactly where the damage was. I would absolutely recommend them again.

    Catherine C. - Brea Ca,
    Five Stars
  • We've been having back-up problems with our shower and toilet in our master bathroom. Mike Diaz from Rooter Man came out today to fix our problems. He came out early in the day but we had construction workers in our backyard at the time so he told us he could come back later in the day when they were done for the day so he wouldn't be in their way. He came back as promised when he said he would and completely cleared our blockage with the hydro jet. He is so friendly and easy to talk to and explained everything so clearly. We appreciate such great customer service and highly recommend this company! Thanks Mike!

    Nicole B. La Mirada Ca,
    Five Stars
  • Manny came to my house he was an excellent technician. He explained everything in detail to me. He was very polite and helpful! I will recommend this company to all my friends.

    Mike V. Orange CA,
    Five Stars