Customer Testimonials - Seal Beach, CA

Customer SatisfactionIf you're looking for the best septic company for your all your sewer and septic needs in Seal Beach, CA, you've come to the right place. Our goal is total customer satisfaction.

Please read what some of our many satisfied Sewer-Man customers are saying below!

  • Sewer-Man was fast and dependable to clear my sewer line!

    Tracy
    Five Stars
  • I called Rooter Man to help with our backed-up kitchen sink that was leaking. It was my first time using this company. I have a simple background in plumbing and did all that I could personally do to fix it, but was not able to correct the problem because I just did not have the equipment or expertise. The customer service was terrific from the original phone call to the arrival of the technician Sam K. I placed my call at 10:15 AM and was told that Sam K. would arrive between 11 and 12. Sam K. arrived right at 11. He was courteous, professional, took time to personally care about the issue and worked hard and fast to solve the issue. He inspected the line and tried the simple and least expensive route first, but that did not work. We both felt that it probably would not, but he did want to try as this would be the most affordable option for me. After it did not work and we identified the actual problem, he gave multiple options for solutions. Sam K. explained things every step of the way and was always straight forward, which I greatly appreciated. Doing a potentially messy job is not fun for anyone to have to do, but once we decided how best to proceed, Sam K. worked fast and was 100% considerate of customer service. That was definitely a main priority for him. In the end, the problem appears to be fixed. It is under warranty if there are any future problems. Afterwards, Sam K. made sure everything was clean and back to normal. 5 stars for Sam K.

    David R. - Irvine Ca,
    Five Stars
  • There is such a wide variety of plumbing and rooter companies in the greater Los Angeles area, and this made it so much harder to make a clear decision about which one we wanted to hire. After getting some information about how these guys do business we felt comfortable enough to settle on an agreement with them. They scheduled an appointment for us the following day which we met Sam and Steven, they showed up fifteen minutes earlier than scheduled just for courtesy and we really appreciated this. They figured out the problem why our kitchen sink was leaking and it was due to a burst pipe that was connected throughout the house. After running some analytics they fixed the issue and everything has been working just fine since.

    Alica T. - Fullerton Ca,
    Five Stars
  • Our toilet has been clogged for the past 48 hours and we were literally going insane trying to find a way to fix it. Everywhere we were calling was booked and did not have any open appointments they were able to give us. After doing some research making a lot of phone calls we got into contact with the guys over at Rooter Man plumbing. They were literally so helpful over the phone that they gave us a breakdown of the pricing as well as the different services that they provide, the guy came over to our house and spent about five hours there fixing everything. We will definitely recommend these guys to all of our friends and our family who need plumbing services.

    David G. - Newport Beach CA,
    Five Stars
  • We had been dealing with a clogged toilet for the past couple of days and it was honestly a living nightmare. Imagine only one of the other bathrooms having a functioning toilet with three people trying to use it each time. We decided to do some research online to find a good plumbing company that would be able to come and take care of the problem. After speaking to the representative over the phone we decided to schedule an on-site evaluation, Manny was the gentlemen who arrived to help us out. After he ran diagnostics he decides a hydro jett would be the smartest solution to the problem. All of the staff are patient and friendly and are available most hours out of the day to help out.

    Ani G. Anaheim Ca,
    Five Stars
  • Manny came to my house he was an excellent technician. He explained everything in detail to me. He was very polite and helpful! I will recommend this company to all my friends.

    Mike V. Orange CA,
    Five Stars